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Bilingual Business Analyst - English and Korean Toronto 2062353

We are looking for a Business Analyst in Markham, ON

Reporting to the National Manager, Supply & Systems, the Business Analyst engages internal business units to identify and quantify improvement opportunities, analyze business needs, and implement solutions. The mandate is to act as the bridge between the business and IT, ensure effective use of technology, drive efficient cross departmental process flow, and improve both internal and external customer experience.

Actively participate as a member of the Supply & Systems group to understand national and cross departmental business processes, facilitate cross-functional improvements, and assist with prioritization

Play a liaison role between external and internal staff, distributors in English and Korean

Complete detailed process analysis; gather data, investigate cause-effect relationships, identify root cause, summarize analysis and findings, and devise plan of action

Be the systems expert and IT advocate for the business areas " act as a resource to help to identify and prioritize projects, define new processes and change requirements, and document business cases

Produce detailed business specifications and test cases for system changes which will be translated into technical requirements and eventual User Acceptance Testing (UAT)

Execute UAT in conjunction with business users and subject matter experts

Assist in implementing system or business process changes

Analyze Java and Cobol Program sources

Develop and maintain a program of standard work processes and best practices

Provide project status updates and feedback to the departments, Supply & Systems group, and executives

Assist with related training initiatives, as required

Develop strong internal relationships with business stakeholders

Other duties as assigned


Minimum 5 years of being awesome

Bilingual English/Korean (written & verbal) is an absolute requirement

College or University education or equivalent

Experience with programming in COBOL and JavaScript is an asset

Experience in a business/requirements analyst role

Advanced analytical and problem solving skills

Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects

Strong computer skills, including Excel, Access/Data warehouse, Power Point

Solid Experience in writing SQL queries

Proven leadership, influencing and facilitation skills and business acumen

We encourage applications from all qualified candidates. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, should you require accommodation in the interview and selection process please provide your accommodation needs in advance. Please apply today.

Keywords: Network systems analyst, systems analysts, IT analyst, computer analyst, applications analyst, Business Analyst, Business, Analysis, COBOL, Javascript, SQL, IT, Information Technology, Information Systems, Ontario, ON, Richmond Hill, Stouffille, Pickering, Ajax, Toronto, King City, Aurora, Newmarket, Vaughan, Scarborough, North York, East York, Whitby, Oshawa, Uxbridge, Bowmnaville, Port Perry

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